Privacy Policy

Last Updated: 1st October 2024

Welcome to NexGen Virtual Assistance (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://nexgenva.in (the “Website”). Please read this policy carefully. If you do not agree with the terms, please do not access the Website.

1. Information We Collect

We may collect and process the following information about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide when you sign up for our services or communicate with us.
  • Usage Information: Information about how you access and use our Website, including IP address, browser type, and device information.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to improve your experience on our Website.

2. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide and manage our virtual assistance services.
  • Communication: To respond to your inquiries, provide customer support, and send you important updates.
  • Marketing and Promotions: With your consent, to inform you about services, promotions, or events that may interest you.
  • Analytics: To analyze usage trends, measure engagement, and improve our Website.

3. Sharing Your Information

We may share your information in the following scenarios:

  • Service Providers: With third-party service providers who assist us in operating our Website and delivering services.
  • Legal Requirements: When required to comply with laws or legal proceedings, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, sale, or other asset transfer.

4. Security of Your Information

We implement reasonable security measures to protect your personal information. However, please be aware that no security measure is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at [Insert Contact Email].

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the last revision will be indicated.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Email: hello@nexgenva.in